The customer service is available Monday through Friday, 10 to 12 a.m. and 2 to 5 p.m

Sell support

Before any economical quotation requested, our "Customer Service" contacts the customer by E-mail or by Phone in order to verify if the application of the OPTEL products requested is compliance with its technical performance.

Suggestion about the best product choice is given.

Design assistance & technical support

If you have a technical question and need design assistance or technical support and would like help from a system or a fiber optic expert, an Engineer is available to give you help.

After selling assistance

For product failure & repairing within warranty or out of warranty contact OPTEL if in Italy, or the representative if out of Italy.

Product Return must be sent to the Factory address :
 
OPTEL snc
c/o FAGREL Srl
Via Fausto Coppi, 4
23879 VERDERIO INF. (LC) - ITALY
Tel. : +39-039590111
Fax : +39-0395901140
E-mail : fagrel@fagrel.com
 
 

For all the above Services you can get in touch with :

OPTEL :   E-mail : Info-optel@optelit.com ;   Tel : +39 02 92102981

and / or

your country  REPRESENTATIVE